Terms & Conditions
Terms and Conditions
Please read these Terms and Conditions carefully before booking your bus coach tour. By making a reservation and participating in our tours, you agree to comply with and be bound by the following terms and conditions:
1. Booking and Reservations
1.1. All bookings must be made through our official booking channels, including our website, authorized agents, or directly with our customer service team.
1.2. To secure a reservation, a non-refundable deposit or full payment may be required at the time of booking.
2. Cancellation and Refunds
2.1. Cancellations made by participants are subject to our cancellation policy. Refund eligibility and the amount refunded may vary based on the timing of the cancellation.
2.2. We reserve the right to cancel or reschedule a tour due to unforeseen circumstances. In such cases, a full refund or a rescheduled tour will be offered.
3. Tour Itinerary
3.1. Itineraries are subject to change due to weather, traffic, or unforeseen circumstances. We will make reasonable efforts to provide a similar experience or alternative activities.
3.2. Tours will operate based on a minimum number of participants. We reserve the right to cancel a tour if the minimum number is not met. In such instances, a full refund or a rescheduled tour will be offered.
4. Participant Responsibilities
4.1. Participants must arrive at the designated departure point on time. Late arrivals may result in missed departure.
4.2. Participants are responsible for their personal belongings and should ensure they are securely stored on the bus.
4.3. All participants must follow the instructions of the tour guide and driver for safety and enjoyment.
5. Health and Safety
5.1. Participants should notify us of any medical conditions, allergies, or dietary restrictions at the time of booking.
5.2. Smoking, alcohol consumption, and the use of illegal substances are strictly prohibited on our tours.
6. Insurance
6.1. We recommend that participants obtain adequate travel insurance to cover unforeseen events, including trip cancellations and medical emergencies.
7. Liability
7.1. We are not liable for any loss, injury, or damage to personal property during the tour.
7.2. Participants are responsible for any damage caused to the bus or its equipment due to their negligence.
8. Photography and Media
8.1. We may take photographs or videos during the tour for promotional purposes. Participants who do not wish to be included in such materials should notify us in advance.
9. Complaints and Disputes
9.1. Any complaints or disputes should be raised with our customer service during the tour to allow us the opportunity to address the issue promptly.
10. Jurisdiction
10.1. These Terms and Conditions are governed by and construed in accordance with the laws of [Jurisdiction]. Any legal actions or disputes arising from these Terms and Conditions will be resolved in the appropriate courts of [Jurisdiction].
11. Modification of Terms
11.1. We reserve the right to modify these Terms and Conditions at any time. Participants will be bound by the most current version of these Terms and Conditions at the time of booking.
By booking a bus coach tour with us, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact our customer service before making a reservation.
